1. How much does p&p cost? How much does p&p cost?
Postage and Packing are Included in the Price
2. How long will I need to wait to receive my parcel?
Delivery time varies but the longest time will be around 30 days
3. Where do you deliver to?
We deliver to the address you indicated on your order.
4. What if I need to return something?
You can return any part of your order at any time within 28 days of receipt, for a full no-fuss refund or exchange. Simply complete the returns form included in your parcel and indicate whether you would like an exchange or refund. Please make sure your items are unused and unworn, and they’re still in their original packaging. There is no need to contact us in advance of sending a return. Please note, in the interest of hygiene, earrings and underwear can’t be returned except when damaged or faulty.
Goods are returned at your own expense except when damaged or faulty. The TraidcraftImpiThingsguarantee is in addition to your statutory rights.
Nothing in this Returns Policy affects your statutory rights or your rights under any contract you may have with us.
If you are not satisfied with the product or it is the wrong size you will be able to return the product within ten days for a refund. There is a Royal Mail freepost bag included with your Impi Sandal package to use for this purpose.